Terms of Service for Mishva Gir Gaushala
Last Updated: July 23, 2025
Welcome to Mishva Gir Gaushala! These Terms of Service (“Terms”) govern your access to and use of our website, www.mishvagirgaushala.com (the “Website”), and the purchase of products offered by us, including Gir Gaay Desi Ghee.
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not access or use our Website or purchase our products.
Mishva Gir Gaushala is located at Kanya Shala Plot, Derdi Kumbhaji, Gondal, Gujarat, India. Throughout these Terms, “we,” “us,” and “our” refer to Mishva Gir Gaushala. “You” and “your” refer to the user or customer of our Website and services.
1. Use of Our Website
a. Eligibility: By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
b. Permitted Use: You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website. This includes, but is not limited to, using the Website to purchase products, learn about our offerings, and contact us.
c. Prohibited Use: You agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Engage in any activity that interferes with or disrupts the Website or the servers and networks connected to the Website.
- Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any of our servers, by hacking, password “mining,” or any other illegitimate means.
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without express written permission from us.
- Transmit any worms or viruses or any code of a destructive nature.
d. Account Responsibility: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
2. Product Information and Orders
a. Product Descriptions: We strive to be as accurate as possible in the descriptions of our products, particularly our Gir Gaay Desi Ghee. However, we do not warrant that product descriptions or other content on the Website are entirely accurate, complete, reliable, current, or error-free. The appearance of products (e.g., color, texture) may vary slightly due to natural variations in the product or differences in display settings on your device.
b. Pricing and Availability: All prices displayed on the Website are in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice. While we strive to ensure all products listed are available, we cannot guarantee availability. In the event a product you ordered is unavailable, we will notify you and offer a suitable alternative or a full refund.
c. Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in the description or price of the product, error in your order, or if fraud or an unauthorized or illegal transaction is suspected.
d. Payment: All payments must be made through the secure payment gateways provided on our Website. By placing an order, you confirm that you are authorized to use the payment method provided. We do not store your full credit card details on our servers.
3. Shipping and Returns
Our Shipping & Returns policy is an integral part of these Terms. By agreeing to these Terms, you also agree to the terms outlined in our dedicated Shipping & Returns Policy page, which can be found at [Your Website URL/shipping-returns – please ensure this link is correct].
Key points from our Shipping & Returns Policy include:
- Order Processing: Typically 1-2 business days.
- Delivery Times: Standard Pan-India (5-7 business days), Local Surat (2-3 business days).
- Shipping Costs: [Please re-insert the flat shipping fee and free shipping threshold here as per your Shipping & Returns page.]
- No Returns for Opened Food Products: Due to hygiene and safety reasons, we do not accept returns or offer refunds for opened, partially consumed, or tampered products.
- Damaged/Incorrect Items: We will replace or refund products that arrive damaged, defective, or incorrect, provided you notify us within 48 hours of delivery with photographic proof.
4. Intellectual Property
a. Website Content: All content on this Website, including text, graphics, logos, images, product names, and software, is the property of Mishva Gir Gaushala or its content suppliers and is protected by Indian and international copyright laws.
b. Trademarks: The Mishva Gir Gaushala name, logo, and all related product and service names, designs, and slogans are trademarks of Mishva Gir Gaushala. You may not use such marks without our prior written permission.
5. User-Generated Content (e.g., Reviews)
If our Website allows you to post reviews, comments, or other content (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the User Content that you post and that the use of the User Content does not violate this policy and will not cause injury to any person or entity. You agree not to post any User Content that is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable.
6. Disclaimer of Warranties
The Website and all products and services delivered to you through the Website are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee, represent, or warrant that your use of our Website will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Website will be accurate or reliable.
7. Limitation of Liability
In no case shall Mishva Gir Gaushala, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
8. Indemnification
You agree to indemnify, defend, and hold harmless Mishva Gir Gaushala and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
9. Governing Law and Dispute Resolution
These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of India, specifically the laws applicable in Gujarat.
Any dispute or claim arising out of or in connection with these Terms, the Website, or our products shall be subject to the exclusive jurisdiction of the courts located in Gondal, Gujarat, India.
10. Changes to These Terms of Service
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
11. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
12. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this Website or in respect to the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
13. Contact Information
Questions about the Terms of Service should be sent to us at:
Mishva Gir Gaushala Address: Kanya Shala Plot, Derdi Kumbhaji, Gondal, India, Gujarat Phone: 9824086959 Email: Mishvagirgaushala@gmail.com